Effective Communication in Conflict Situations

Peace Generation1

Effective Communication in Conflict Situations
A Workshop for Secondary School Teachers

7 August 2020 (Friday)

During Hong Kong’s social movement in the past year, there has been a surge in conflict between individuals, families, and within organisations, and there has been no relief from or resolution of deep-rooted differences. As Hong Kong society becomes more polarised, schools are not spared from such conflicts. If conflicts are not handled effectively when they arise in the school, they can affect order and safety, interpersonal relationships, causing great distress to teachers, students and parents. How can teachers handle conflicts arising from social events in order to diffuse effectively risks in the school place? The workshop aims to enable secondary school teachers to address conflicts in schools more confidently and more effectively through gaining new insight into conflict and conflict situations and becoming more familiar with different ways of communication and their effectiveness.

Date: 7 August, 2020 (Friday)

Time: 2.30pm – 4.30pm

Participants:Full-time secondary school teachers

Facilitators: Peace Generation Team

Adviser: Teresa Ma (Peacebuilder, mediator, former partner and board member of a global law firm), Fiona Ching (Project Director) and Kit Choi (Registered Social Worker)

Suet Ying Lee (Former Chairperson of Hong Kong Association of the Heads of Secondary Schools)

Time Programme
2.15 pm Registration
2.30 pm Welcome
2.40 pm Activity 1: Back to School

  • Insight into challenges that could give rise to conflict
  • Understanding the elements and dynamics of conflict as a first step towards dealing with potential conflict
2.55 pm Activity 2: Communication in Conflict Situations

  • Different approaches to dealing with conflict
  • Different methods of communication and impact on conflict
3.25 pm Break
3.35 pm Activity 3: Conflict Transformation

  • Comparison of conflict management, conflict resolution and conflict transformation
  • Practising the different methods of communication for dealing with conflict
4.20 pm Reflections
4.30 pm Close

Event Details

Venue: 8/F Chun Wo Commercial Centre, 23-29 Wing Wo Street, Central

Language: Cantonese

Fee: None
Quota: 25


Complete the online registration before July 24, 2020:

(Confirmation email will be sent on or before 27 July to successful applicants)

For further information, please feel free to contact us at

1 Incorporated in Hong Kong as a company limited by guarantee. Peace Generation is an independent, non-partisan and not-for-profit civil society group formed in Hong Kong with the mission of fostering a culture of sustainable peace for this and future generations.